Cord Pendants - Colorful choker pendants in handcrafted glass sport jewelry.

Marco Polo Designs Privacy Policy

Marco Polo Designs website adheres to a strict policy to ensure your privacy.

We collect only that information which you give us voluntarily. Marco Polo Designs markets independently, without partners or other companies. We will NEVER give, sell or exchange your personal information to any other party or organization, without your explicit permission.

We store personal information that you voluntarily give us when you register for services, such as newsletters. We may send you promotional messages about our jewelry. You may subscribe and unsubscribe at any time by opting out in the email, or sending an e-mail to customer service: cs@marcopolodesigns.com.

Your use of this site is conditioned on your having accepted these policies and terms.

If you have additional questions regarding our policies, please call toll free: 877-919-1217, or our normal office phone number: 503-331-1217, between 8 AM - 5 PM PST Monday through Friday. Or you may email us at cs@marcopolodesigns.com, or write us at Marco Polo Designs, 4831 NE Fremont St. #3, Portland, OR 97213, Attn: Customer Service.

Marco Polo Designs Shipping Policy

X

Marco Polo Designs Shipping Policy

We ship worldwide every day from Portland Oregon. We charge actual real-time shipping rates, and no handling fees. International shipments will arrive at your door via Federal Express or DHL, the world's most reliable shippers. Please email us cs@marcopolodesigns, or call 503-331-1217 if you have any questions regarding shipping your order.

USA 48 States: Lightweight packages under 0.5 lb are shipped via US Postal Service. Packages over 0.5 lb are shipped via UPS. You may select Ground, or expedited shipping, by pressing the 'Choose Shipping' or 'Edit Shipping' button at the bottom of your Shopping Cart.

Hawaii, Alaska, US protectorates & Puerto Rico: We ship via US Mail, First Class or Priority, which are the most economical shipping option.

Canada: Via Federal Express 3 days

Europe: UK, Germany, Spain, France, Italy, Denmark, Netherlands, Switzerland, Belgium, Norway, Sweden, Luxembourg, Bulgaria, Greece, Austria, Hungary, Croatia, Finland, Latvia, Slovakia, Iceland, Estonia, Bosnia and Herzegovina, Poland, Portugal, Israel, Ireland, all European countries: Via DHL Express: 5 Days

Middle East: Saudi Arabia, Dubai, UAE, Iran, Turkey, Morocco, Algeria, Egypt, Georgia, Iraq, Jordan, Kazakhstan, Kuwait, Lebanon, Libya, Morocco, Oman, Pakistan, Syria, Tunisia, Yemen. Via DHL Express: 5 Days

India, Nepal, Sri Lanka: Via DHL Express: 6 Days

Central America, South America, Caribbean: Mexico, Argentina, Chile, Puerto Rico, Colombia, Honduras, Venezuela, Guatemala, El Salvador, Costa Rica, Peru, Brazil, Paraguay, Uruguay, Bolivia: Via Federal Express: 6 Days

China, Hong Kong, Macau, Taiwan, S.Korea: DHL Express: 7 Days

Southeast Asia: Australia, Philippines, Malaysia, Indonesia, Singapore, Thailand, Viet Nam, Cambodia, Burma: Via DHL Express: 7 Days

Russia, Ukraine: Via DHL Express: 10 Days

Africa Sub Sahara: Via DHL Express: 12 Days

When will I receive my order?
We have most items in stock, and will ship your order within 2 working days.
In rare cases where the item you ordered is not in stock, we will ship within 4 working days. To compute your arrival date, add the delivery time for your chosen shipping method, plus a maximum of 4 working days to cover preparation and possible production time. For more detailed information on shipping methods and delivery times, please press the 'Choose Shipping' button at the bottom of your Shopping Cart.

Marco Polo Designs Return Policy

X

Marco Polo Designs is committed to providing the very best quality glass jewelry available in the world. We stand behind the quality of our products. We accept returns for full refund or credit within 30 days of the invoice date. Your original Marco Polo Designs receipt must accompany the items. We require prior authorization for all returns. Please email us at cs@marcopolodesigns.com for a Return Authorization Code. With that code, you may send the item with original receipt to us at Marco Polo Designs, 4831 NE Fremont Street #3, Portland, OR 97213 USA. We do not refund shipping charges. We cannot be responsible for merchandise until we receive it; therefore we suggest you insure it.